Onboard Vessels PC Management
The solution was presented at the DigitalShip conference by Charis Nassis, Information and Communication Technology manager at Ceres Hellenic Shipping Enterprises and explains all the management and software tools and techniques utilized to develop the onboard PC management framework.
A solution developed to managePCs onboard vessels offering the following benefits to a shipping company:
- Increase the ship-to-shore communication success rate from 50% to more than 95%
- Reduced time and cost assosiated with travelling to ships to provide IT support by more than 50%
- Reduced calls to shipping IT helpdesk by 90%
- Software installation time significantly reduced and systems reliability increased
- PC recovery changes to an instant, hands-free process.